Last Updated: November 20, 2025
Pioneer Staffing (“we,” “our,” “us”) is committed to protecting the privacy and security of our clients, workers, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard personal information.
1. Introduction
This Privacy Policy describes the types of information we collect, how we use it, the circumstances under which we may share it, and the measures we take to protect it.
By using our services, applying for employment, or visiting our website, you consent to the practices described in this policy.
2. Information We Collect
2.1. From Warehouse Clients
We may collect the following information:
- Company name and address
- Contact information for managers or supervisors
- Facility location and operating hours
- Job requirements and worker specifications
- Billing and payment information
- Communication records related to staffing services
2.2. From Warehouse Workers
We collect information required for employment, placement, safety, and payroll, including:
- Personal identification (name, address, date of birth, SSN)
- Contact information (phone, email, emergency contacts)
- Employment history and warehouse experience
- Forklift certifications and equipment licenses
- Background check and drug screening results (when applicable)
- Work availability, shift preferences, and scheduling details
- Banking information for payroll (direct deposit)
- Time and attendance records
- Performance evaluations
- Injury or incident reports
2.3. Automatically Collected via Website
When you visit our website, we may collect:
- IP address and device information
- Browser type and pages visited
- Cookies and other tracking technologies
3. How We Use Your Information
For Service Delivery
- Matching workers with warehouse assignments
- Coordinating placements and schedules
- Managing payroll, tax withholdings, and benefits
- Communicating shift information and updates
- Providing client and worker support
For Safety and Compliance
- Verifying certifications and equipment licenses
- Conducting background checks and screenings
- Processing workers’ compensation claims
- Maintaining OSHA-required documentation
- Ensuring right-to-work compliance
For Business Operations
- Improving service quality and efficiency
- Analyzing staffing trends
- Internal record keeping
- Sending marketing communications (with consent)
- Fraud and risk prevention
For Legal Obligations
- Compliance with employment, safety, and tax laws
- Responding to lawful government or court requests
- Maintaining legally required records
4. Legal Basis for Processing
We process personal information based on:
- Contractual Necessity – to fulfill staffing agreements
- Legal Obligation – to comply with relevant laws
- Legitimate Interests – to operate and improve our services
- Consent – for marketing and optional services
5. Data Sharing
Service Partners
- Warehouse clients (for job placements)
- Workers (regarding assignments and job requirements)
- Payroll processors
- Background check providers
- Drug screening labs
- Insurance carriers
- Certification verification services
Legal Authorities
- OSHA and workplace safety regulators
- IRS and tax agencies
- Law enforcement (when required)
- Workers’ compensation boards
- Courts pursuant to legal orders
We do not sell personal data to third parties.
6. Data Security
We use industry-standard safeguards to protect personal information, including:
- Encrypted data transmission (SSL/TLS)
- Secure servers and restricted access controls
- Password-protected systems
- Regular security audits
- Employee training on data privacy
- Secure physical storage and document shredding
7. Data Retention
We retain information for the following periods:
- Active worker/client records: Relationship duration + 7 years
- Payroll & tax records: 7 years
- Employment records: 7 years
- OSHA injury/illness records: 5 years
- Forklift certifications: 3 years
- Background checks: 7 years
- Marketing data: Until consent is withdrawn or after 3 years of inactivity
8. Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete data
- Delete your information (subject to legal retention requirements)
- Object to certain processing activities
- Restrict how your data is processed
- Request data portability
- Withdraw consent for marketing communications
To exercise your rights, contact: privacy@pioneerstaffing.com or 778-875-2347.
9. Cookies
Our website uses cookies to:
- Remember user preferences
- Analyze website traffic
- Improve user experience
You may disable cookies through your browser settings.
10. Worker-Specific Privacy Details
- Background Checks: Conducted per FCRA requirements; results are kept confidential.
- Drug Screening: Results remain confidential and shared only when legally authorized.
- Injury Reports: Workers’ compensation data is protected and disclosed only as required.
- Payroll Data: Bank information is encrypted and restricted to authorized personnel.
11. Children’s Privacy
We do not knowingly collect information from individuals under 18 years of age.
12. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their content or privacy practices.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Material changes will be communicated through:
- Updates on our website
- Email notifications to active clients and workers
14. Contact Us
Privacy Officer – Pioneer Staffing
Address: 7764 Anvil Way, Surrey, BC V3W 4H7
Email: privacy@pioneerstaffing.com
Phone: 778-875-2347
We respond to all privacy-related requests within 30 days.